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|  | | IT Professional Bundle: Ideal for Those Responsible for Creating and Managing IT Infrastructures
by Harris Kern, Jane Carbone, Thomas DiPasquale, Robert Matthews, Mayra Muniz, Rich Schiesser, Anthony Tardugno
Hardcover, 1232 Pages, Published 2005 by Prentice Hall
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|  | | IT Services: Costs, Metrics, Benchmarking, and Marketing (Enterprise computing)
by Anthony Tardugno, Thomas DiPasquale, Robert Matthews
Hardcover, 208 Pages, Published 2000 by Prentice Hall
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