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 |  |  | Understanding Services Management by William J. Glynn (Editor), James G. Barnes (Editor) Paperback, 512 Pages, Published 1995 by John Wiley & Sons
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 |  |  | Understanding Services Management: Integrating Marketing, Organisational Behaviour, Operations and Human Resource Management (Irish Studies in Management) by William J. Glynn (Editor), James G. Barnes (Editor) Paperback, 375 Pages, Published 1995 by Oak Tree Press
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 |  |  | Understanding Services Management: Integrating Marketing, Organisational Behaviour, Operations and Human Resource Management (New Ed Edition) by William J. Glynn (Editor), James G. Barnes (Editor) Hardcover, 500 Pages, Published 1995 by Oak Tree Press, New Ed Edition
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 |  |  | Understanding Services ManagementIntegrating Marketing, Organisational Behaviour, Operations and Human Resource Management (1st Edition) by Barnes James G. GLYNN WILLIAM J. Paperback, 500 Pages, Published 1995 by Prentice Hall India, 1st Edition
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