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 |  |  | Services Marketing: Integrating Customer Focus Across the Firm by Alan Wilson, Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler Paperback, 623 Pages, Published 2008 by McGraw Hill Higher Education
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 |  |  | Services Marketing (4th Edition) by Valarie Zeithaml, Mary Jo Bitner, Dwayne D. Gremler Paperback, 624 Pages, Published 2005 by McGraw-Hill Higher Education, 4th Edition
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 |  |  | Services Marketing: Integrating Customer Focus Across the Firm (3Rev Ed Edition) by Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler Hardcover, 688 Pages, Published 2002 by McGraw-Hill Publishing Co., 3Rev Ed Edition
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 |  |  | Services Marketing (5th Edition) by Valarie Zeithaml, Mary Jo Bitner, Dwayne D. Gremler Paperback, 768 Pages, Published 2008 by McGraw-Hill Higher Education, 5th Edition
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 |  |  | Services Marketing (4th Edition) by Valarie Zeithaml, Mary Jo Bitner, Dwayne D. Gremler Hardcover, 736 Pages, Published 2005 by McGraw-Hill Higher Education, 4th Edition
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 |  |  | Services Marketing (5th Edition) by Valarie Zeithaml, Mary Jo Bitner, Dwayne D. Gremler Hardcover, 736 Pages, Published 2008 by McGraw-Hill Higher Education, 5th Edition
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