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|  | | Customer Relationship Management: Integrating Marketing Strategy and Information Technology
by William G. Zikmund, McLeod, Raymond Jr., Faye W. Gilbert
Paperback, 208 Pages, Published 2003 by John Wiley & Sons
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|  | | Customer Relationship Management (1st Edition)
by William G. Zikmund, Jr. McLeod Raymond, Faye W. Gilbert
Mass Market Paperback, 208 Pages, Published 2002 by Wiley, 1st Edition
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|  | | Marketing
by Faye W. Gilbert
Paperback, Published 1993 by West Publsihing Company
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|  | | Adaptation and customer expectations of health service options (Working paper series / Boston University, School of Management)
by Faye W Gilbert
Unknown Binding, 30 Pages, Published 1991 by Boston University, School of Management
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