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IT Service Management based on ITIL V3: A Pocket Guide (English Version): A Pocket Guide (ITSM Library)
by Jan Van Bon
Paperback, 150 Pages, Published 2008 by VAN HAREN PUBLISHING

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Foundations of IT Service Management Based on ITIL V3 (New Edition)
by Jan Van Bon
Paperback, 350 Pages, Published 2007 by VAN HAREN PUBLISHING, New Edition

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IT governance based on Cobit 4.0: a management guide: A Management Guide (2nd ed., January 2007 Edition)
by Koen Brand and Harry Boonen. Chief editor: Jan van Bon. Van Haren
Paperback, 146 Pages, Published 2007 by Van Haren Publishing, 2nd ed., January 2007 Edition

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IT Service Management: An Introduction Based on ISO 20000 & ITIL v3: An Introduction, Based on ISO 20000 and ITIL V3 (ITSM Library)
by Jan van Bon, Arjen de Jong, Jayne Wilkinson (Editor)
Paperback, 500 Pages, Published 2007 by Van Haren Publishing

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Release and control for IT service management, based on ITIL: a practitioner guide (First Edition)
by Jan van Bon (chief editor). Annelies van der Veen (editor), itSMF - the IT Service Management Forum
Paperback, 195 Pages, Published 2007 by Van Haren Publishing, First Edition

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Foundations in IT Service Management: Basierend Auf ITIL (German Ed Edition)
by Jan van Bon (Editor)
Paperback, 233 Pages, Published 2006 by van Haren Publishing, German Ed Edition

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ISO/IEC 20000: pocket guide (Italian ed Edition)
by Jan van Bon, Marianne Nugteren, Selma Polter - itSMF - the IT Service Management Forum
Paperback, 77 Pages, Published 2007 by Van Haren Publishing, Italian ed Edition

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IT Service Management Global Best Practices Volume 1, Hardback: Pt. 1
by Jan van Bon
Paperback, 635 Pages, Published 2008 by VAN HAREN PUBLISHING

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ISO/IEC 20000: das tashenbuch (German ed Edition)
by Jan van Bon, Marianne Nugteren, Selma Polter - itSMF - the IT Service Management Forum
Paperback, 78 Pages, Published 2007 by Van Haren Publishing, German ed Edition

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Gestion De Servicios IT: Una Introduccion (Spanish Ed Edition)
by Jan van Bon (Editor)
Paperback, 202 Pages, Published 2004 by van Haren Publishing, Spanish Ed Edition

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Books 1 - 10 of 36 | Previous | Next


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