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 | | Seeking Customers ("Harvard Business Review" Paperback)
by John J. Sviokla, Benson P. Shapiro
Hardcover, 343 Pages, Published 1993 by Harvard Business School Press
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 | | Seeking and Keeping Customers With Field Guide (2 Disks For Mac)
by Benson P. Shapiro, John J. Sviokla (Contributor)
Software, Published 1994 by Harvard Business School Press
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 | | Keeping Customers ("Harvard Business Review" Paperback)
by John J. Sviokla, Benson P. Shapiro
Hardcover, 384 Pages, Published 1993 by Harvard Business School Press
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 | | ExperTAX: Coopers and Lybrand's tax accrual and tax planning system (Harvard Business School [case studies]) (Rev Edition)
by John J Sviokla
Unknown Binding, 18 Pages, Published 1992 by Harvard Business School, Rev Edition
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