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|  | | Services Marketing (4th Edition)
by Valarie Zeithaml, Mary Jo Bitner, Dwayne D. Gremler
Paperback, 624 Pages, Published 2005 by McGraw-Hill Higher Education, 4th Edition
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|  | | Services Marketing: Integrating Customer Focus Across the Firm
by Alan Wilson, Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler
Paperback, 623 Pages, Published 2005 by McGraw Hill Higher Education
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|  | | Services Marketing (5th Edition)
by Valarie Zeithaml, Mary Jo Bitner, Dwayne D. Gremler
Paperback, 768 Pages, Published 2008 by McGraw-Hill Higher Education, 5th Edition
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|  | | Services Marketing (McGraw-Hill Series in Marketing) (2Rev Ed Edition)
by Valarie A. Zeithaml, Mary Jo Bitner
Hardcover, 648 Pages, Published 2000 by McGraw Hill Higher Education, 2Rev Ed Edition
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|  | | Services Marketing (The McGraw-Hill Series in Marketing) (International Ed Edition)
by Valarie A. Zeithaml, Mary Jo Bitner
Paperback, 608 Pages, Published 1996 by McGraw-Hill Education (ISE Editions), International Ed Edition
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|  | | Services Marketing (3Rev Ed Edition)
by Valarie A. Zeithaml, Mary Jo Bitner
Paperback, 624 Pages, Published 2002 by McGraw Hill Higher Education, 3Rev Ed Edition
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|  | | Services Marketing (Mcgraw-Hill Series in Marketing)
by Valarie A. Zeithaml, Mary Jo Bitner
Hardcover, 700 Pages, Published 1996 by McGraw-Hill Inc.,US
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|  | | Designing a Winning Service Strategy: 7th Annual Service Marketing Conference Proceedings (Proceedings Series (Amer Marketing Assn))
by Mary Jo Bitner (Editor)
Paperback, 113 Pages, Published 1989 by Amer Marketing Assn
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|  | | Services Marketing (4th Edition)
by Valarie Zeithaml, Mary Jo Bitner, Dwayne D. Gremler
Hardcover, 736 Pages, Published 2005 by McGraw-Hill Higher Education, 4th Edition
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|  | | Services Marketing
by Valarie a / bitner, Mary Jo zeithaml
Paperback, Published 2003 by Mcgraw Hill
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