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 |  |  | Essentials of Marketing Research by Jr., Joseph F. Hair, Mary Wolfinbarger, Robert P Bush, David J. Ortinau Paperback, 400 Pages, Published 2007 by McGraw-Hill Higher Education
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 |  |  | .ComQ: Dimensionalizing, measuring, and predicting quality of the e-tail experience (Working paper series) by Mary Wolfinbarger Unknown Binding, 51 Pages, Published 2002 by Marketing Science Institute
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