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|  | | Lifestyle Redesign: Implementing the Well Elderly Program
by Deborah R. Mandel, Jeanne M. Jackson, Ruth Zemke, Laurie Nelson, Florence A. Clark
Spiral-bound, 135 Pages, Published 1999 by AOTA Press
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|  | | Managing Knock Your Socks Off Service (Knock Your Socks Off) (2nd Edition)
by Chip R. Bell, Ron Zemke
Paperback, 232 Pages, Published 2007 by Amacom, 2nd Edition
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|  | | Ahora, Organice Un Servicio 5 Estrellas
by Chip R. Bell, Ron Zemke
Paperback, Published 1995 by Vergara
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|  | | Management des Umwerfenden Service.
by Ron Zemke, Chip R. Bell
Paperback, 181 Pages, Published 1996 by Campus Fachbuch
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|  | | Beware the Thunderbolt: 56th Fighter Group in WW II
by David R. McLaren, Hub Zemke (Foreword)
Hardcover, 192 Pages, Published 2004 by Schiffer Publishing Ltd
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|  | | Service Wisdom: Creating and Maintaining the Customer Service Edge
by Ron Zemke, Chip R. Bell
Hardcover, 344 Pages, Published 1989 by Lakewood Publications
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