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Mercer University - Macon Campus - FALL 10 SESSION 2

Textbooks for Course HSRV 330

Section 2D1

      
Dealing With Conflict: Conflict Resolution Styles: Participant Course Book (Packet of 5)
by Alexander Watson Hiam, Sally M. Farnham (Editor), Eileen Klockars (Designer)
Paperback, 16 Pages, Published

ISBN-10: 0-87425-510-4        / 0874255104

ISBN-13: 978-0-87425-510-2 / 9780874255102

Most of us are less skilled at handling conflict than we should be. Although studies show that a negotiating behavior is usually the best response to a conflict situation, negotiation is a difficult endeavor-one that requires considerable skill and thought. The normal negotiating behavior, as typica


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