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The Mission College - FALL 2010 | ||
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 | Perfect Phrases for Dealing with Difficult People: Hundreds of Ready-to-Use Phrases for Handling Conflict, Confrontations and Challenging Personalities (1st Edition) by Susan F. Benjamin Paperback, 224 Pages, Published 2007 ISBN-10: 0-07-149304-2 / 0071493042 ISBN-13: 978-0-07-149304-8 / 9780071493048 This book provides perfect phrases for the right situation, every time. Whether it's hiring employees or creating teams, the "Perfect Phrases" series has the tools for precise, effective communication in any situation. With "Perfect Phrases" books, you have all the phrases you need to get things don | |