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Barnes & Noble at Mississippi State - SPRING 2011 | ||
Section 01 | ||
Hug Your Customers: The Proven Way to Personalize Sales and Achieve Astounding Results (1st Edition) by Jack Mitchell, 杰克·米切尔 Hardcover, 304 Pages, Published 2003 ISBN-10: 1-4013-0034-0 / 1401300340 ISBN-13: 978-1-4013-0034-0 / 9781401300340 Refreshed and updated! With an all-new preface and additional material, Mitchell's HUG YOUR CUSTOMERS continues to bring customer service to a whole new level. Includes new passages on how, in the thicks of the recession, he purchased a bankrupt company and transformed it into a raging success from |