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Longwood University - SPRING 2011 | ||
Section 1 | ||
 | Communication, Conflict, and the Management of Difference (1st Edition) by Dr Stephen W. Littlejohn, Kathy Domenici Paperback, 344 Pages, Published 2007 ISBN-10: 1-57766-503-1 / 1577665031 ISBN-13: 978-1-57766-503-8 / 9781577665038 Humans make distinctions constantly; those distinctions can be barriers, obstacles, or opportunities. Conflict exists when the differences we notice challenge us--when they require work to make them livable. The work of conflict involves making decisions about how to act in a specific situat | |