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KCTCS - Elizabethtown Community and Technical College - SPG 2011 FULL TERM

Textbooks for Course OST 215

Section 25Z1

      
The Administrative Professional: Technology & Procedures (Advanced Office Systems & Procedures) ()
by Kellie A. Shumack, Dianne S. Rankin, Patsy Fulton-Calkins
Spiral, 368 Pages, Published

ISBN-10: 0-538-73104-4        / 0538731044

ISBN-13: 978-0-538-73104-1 / 9780538731041

Administrative Procedures is a capstone course for students majoring in Office Technology. It integrates the software applications skills they have learned previously, business communication skills, critical thinking, and concepts and activities that address the workplace environment, customer serv


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