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NVCC-Manassas Campus - FALL 2010 | ||
Section 10/23/10 | ||
 | Telephone Skills At Work (Business Skills Express Series) (1st Edition) by Judith E. Fisher Paperback, 100 Pages, Published 1993 ISBN-10: 1-55623-858-4 / 1556238584 ISBN-13: 978-1-55623-858-1 / 9781556238581 Paperback. Pub Date: May. 1993 Pages: 100 Publisher: McGraw-Hill In today's technology-driven business world. There's an Essential SET of rules for a using The telephone successfully This book goes beyond the basics and explains how to make the telephone a strategic tool for handling complaints. imp | |