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 | Managing Business Process Flows: Principles of Operations Management w/ Student CD (2nd Edition) by Sunil Chopra, Sudhakar Deshmukh, Eitan Zemel, Raví Anupindi, Ravã Anupindi, Jan Van Mieghem, Eiten Zemel, Ravm Anupindi, Rava- Anupindi, Ravãæ'â Anupindi Paperback, 340 Pages, Published 2005 ISBN-10: 0-13-167686-5 / 0131676865 ISBN-13: 978-0-13-167686-2 / 9780131676862 Intended for MBA oriented Operations Management courses. This long awaited revision uses a process flows approach to operations to show students how managers can design and control business processes to increase profitability and decrease costs for the organization. | |