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Penn State Erie, The Behrend College - SPRING 2011 | ||
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SAP CRM (1st Edition) by Srini Katta, Jenifer Niles Paperback, 407 Pages, Published 2008 ISBN-10: 1-59229-173-2 / 1592291732 ISBN-13: 978-1-59229-173-1 / 9781592291731 If you're searching for a customer relationship management tool to help you achieve customer-driven growth and the ability to attract and retain quality customers, SAP CRM offers you all the tools you need. So, whether you're considering implementing SAP CRM, you're a project leader looking for deta |