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Roane State Community College - Oak Ridge Branch Campus - FALL 2010 | ||
Section 025 | ||
BCOM (A student-tested, faculty approved approach to learning Business Communication) (1st Edition) by Carol M. Lehman, Debbie D. Dufrene, Robyn Walker, Donald Lehmann, Lehman Dufrene, Deborah Daniel Dufrene Paperback, 336 Pages, Published 2008 ISBN-10: 0-324-58790-2 / 0324587902 ISBN-13: 978-0-324-58790-6 / 9780324587906 PART 1: COMMUNICATION FOUNDATIONS AND ANALYSIS. 1: Establishing a Framework for Business Communication. 2: Focusing on Interpersonal Communication. 3: Focusing on Group Communication. 4: Planning Written and Spoken Messages. PART 2: COMMUNICATION THROUGH ELECTRONIC, VOICE, AND WRITTEN MESSAGES. 5: C |