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Arizona Western College - SPRING 2011 | ||
Section 001 | ||
 | Customer Service For Dummies (3rd Edition) by Karen Leland, Keith Bailey Paperback, 408 Pages, Published 2006 ISBN-10: 0-471-76869-3 / 0471768693 ISBN-13: 978-0-471-76869-2 / 9780471768692 Customer Service For Dummies, Third Edition integrates the unbeatable information from Customer Service For Dummies and Online Customer Service For Dummies to form an all-in-one guide to customer loyalty for large and small businesses alike. The book covers the fundamentals of service selling and pr | |