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Johns Hopkins Engineering for Professionals - Spring 2011 | ||
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 | Fundamentals of Queueing Theory (Wiley Series in Probability and Statistics) (4th Edition) by Donald (Et Al) Gross, John F. Shortle, James M. Thompson, Carl M. Harris Hardcover, 528 Pages, Published 2008 ISBN-10: 0-471-79127-X / 047179127X ISBN-13: 978-0-471-79127-0 / 9780471791270 Praise for the Third Edition: "This is one of the best books available. Its excellent organizational structure allows quick reference to specific models and its clear presentation . . . solidifies the understanding of the concepts being presented." âIIE Transactions on Operations Engineering | |