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 | ABCs of Relationship Selling (11th Edition) by Charles M. Futrell Paperback, 576 Pages, Published 2010 ISBN-10: 0-07-340484-5 / 0073404845 ISBN-13: 978-0-07-340484-4 / 9780073404844 ABC’s of Relationship Selling through Service 11e trains readers on a specific, yet generic, step-by-step selling process that is universal in nature. This edition presents a sales process or system in a logical sequence, more than any other text in the market: from planning and the approach, to cl | |