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Walden University Online - Winter 2011 - Quarter Term I | ||
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Working Knowledge (2nd Edition) by Thomas H. Davenport, Laurence Prusak, Prusak Davenport Paperback, 240 Pages, Published 2000 ISBN-10: 1-57851-301-4 / 1578513014 ISBN-13: 978-1-57851-301-7 / 9781578513017 When new-car developers at Ford Motor Company wanted to learn why the original Taurus design team was so successful, no-one could tell them. No-one remembered or had recorded what made that effort so special; the knowledge gained in the Taurus project was lost forever. Indeed, the most valuable asse |