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 | Crisis Communications: A Casebook Approach (Routledge Communication Series) (3rd Edition) by Kathleen Fearn-Banks Paperback, 408 Pages, Published 2007 ISBN-10: 0-8058-5773-7 / 0805857737 ISBN-13: 978-0-8058-5773-3 / 9780805857733 Crisis Communications presents case studies of organizational and individual problems that may become crises, and the communication responses to these situations. Helping professionals prepare for crises and develop communications plans, the third edition of this essential reference explores critica | |