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 | Cases in Human Resource Management in Hospitality (1st Edition) by Shirley A. Gilmore Paperback, 464 Pages, Published 2004 ISBN-10: 0-13-111983-4 / 0131119834 ISBN-13: 978-0-13-111983-3 / 9780131119833 This casebook provides users with a comprehensive set of cases in human resource management for many segments of the hospitality industry. As each case unfolds, human resource issues managers must face are addressed. Through active involvement in discussion, readers assume the roles of working ma | |