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The Bunker Hill Community College - SPRING 2011 | ||
Section 01 | ||
 | Remarkable Service: A Guide to Winning and Keeping Customers for Servers, Managers, and Restaurant Owners (2nd Edition) by Culinary Inst. Paperback, 304 Pages, Published 2009 ISBN-10: 0-470-19740-4 / 0470197404 ISBN-13: 978-0-470-19740-0 / 9780470197400 As competition for customers is constantly increasing, contemporary restaurants must distinguish themselves by offering consistent, high-quality service. Service and hospitality can mean different things to different foodservice operations, and this book addresses the service needs of a wide range o | |