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Conflict Resolution (1st Edition) by Daniel Dana, Roger A. Formisano Paperback, 192 Pages, Published 2001 ISBN-10: 0-07-136431-5 / 0071364315 ISBN-13: 978-0-07-136431-7 / 9780071364317 Language:Chinese.Paperback. Pub Date: December 2000 Pages: 169 Publisher: McGraw-Hill Successful management depends on THE ABILITY to quickly and effectively manage CONFLICTS. Conflict Resolution includes hands-on information for effectively communicating with employees. Disciplining and Even the te |