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Quality Health Care: A Guide to Developing and Using Indicators (1st Edition) by Robert C. Lloyd Paperback, 343 Pages, Published 2004 ISBN-10: 0-7637-4805-6 / 0763748056 ISBN-13: 978-0-7637-4805-0 / 9780763748050 Written by an internationally-recognized expert in the field of quality management, this book will serve as your guide for planning and implementing a successful quality measurement program in your healthcare facility. It begins by presenting an overview of the context for quality measurement, the f |