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 | Coping with Difficult People: The Proven-Effective Battle Plan That Has Helped Millions Deal with the Troublemakers in Their Lives at Home and at Work by Robert M. Bramson Paperback, 240 Pages, Published 1988 ISBN-10: 0-440-20201-9 / 0440202019 ISBN-13: 978-0-440-20201-1 / 9780440202011 We've encountered them: the bullies, the wet blankets, the yea-sayers that never come through. More often than not, we're left fumbling for words, stumbling toward the door...frustrated, enraged or just plain depressed. Dr. Robert M. Bramson, a psychologist and management consultant, will show you t | |