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 | Designing and Using Organizational Surveys: A Seven-Step Process (1st Edition) by Allan H. Church, Janine Waclawski, Allen I. Kraut (Foreword) Hardcover, 320 Pages, Published 2001 ISBN-10: 0-7879-5677-5 / 0787956775 ISBN-13: 978-0-7879-5677-6 / 9780787956776 Paperback. Pub Date: 2001 Pages: 320 in Publisher: John Wiley The survey process is a highly complex and situationally dependent one in need of careful management If poorly designed and administered surveys can create disappointment and even disaster Little has been written so far for those responsi | |