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 | Crisis Intervention Strategies (with InfoTrac ) (5th Edition) by Richard K. James, Burl E. Gilliland Hardcover, 640 Pages, Published 2004 ISBN-10: 0-534-56966-8 / 0534569668 ISBN-13: 978-0-534-56966-2 / 9780534569662 In this new edition of their best seller, Richard K. James and Burl E. Gilliland present the latest research, theories, and techniques of this rapidly evolving field, along with case material from real crisis situations. Authoritative, class-tested, and based on the authors'extensive experience teac | |