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Johns Hopkins University - Carey Business School - Fall 2010 | ||
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 | Process Redesign: The Implementation Guide for Managers (1st Edition) by Irving J. Detoro, Arthur R. Tenner Hardcover, 352 Pages, Published 1996 ISBN-10: 0-201-63391-4 / 0201633914 ISBN-13: 978-0-201-63391-7 / 9780201633917 * Reengineering and Total Quality Management promised dramatic improvements in profit, efficiency, and quality, but a number of TQM initiatives ended in failure as a result of an incorrect or incomplete implementation process. Here is a book that will help put the odds on your side by giving you spe | |