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Capella University - January 2011

Textbooks for Course School of Business and Technology HRM5216 ENTERPRISE-WIDE COMMUNICA

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The Pfeiffer Book of Successful Communication Skill-Building Tools ()
by Jack Gordon (Editor)
Paperback, 432 Pages, Published

ISBN-10: 0-470-18180-X        / 047018180X

ISBN-13: 978-0-470-18180-5 / 9780470181805

The Pfeiffer Book of Successful Interpersonal Communication Tools is organized into three sections: Presentations and Discussions (articles); Experiential Learning Activities; and Inventories, Questionnaires, and Surveys. These selections represent the all-time best the Pfeiffer Annuals and Handbook


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