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Capella University - October 2010 | ||
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 | We All Fall Down: Goldratt's Theory of Constraints for Healthcare Systems by Julie Wright, Russ King Paperback, 353 Pages, Published 2006 ISBN-10: 0-88427-181-1 / 0884271811 ISBN-13: 978-0-88427-181-9 / 9780884271819 Who hasn’t gone into a shop or workplace at some point and seen the sign ‘You don’t have to be mad to work here, but it helps!’? This over-used phrase becomes very real in the case of Beth Seager, an Admissions Manager in a busy British NHS hospital. Someone with very little authority but a huge am | |