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Siena Heights University - WINTER 2011 | ||
Section KA | ||
 | Operations Management (2nd Edition) by Andrew Greasley Paperback, 584 Pages, Published 2009 ISBN-10: 0-470-99761-3 / 0470997613 ISBN-13: 978-0-470-99761-1 / 9780470997611 Operations management deals with the management of the creation of goods and the delivery of services to the customer. It plays an essential role in the success of any organization. In this book, Andrew Greasley provides a clear and accessible introduction to this important area of study, focusing o | |