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Simmons College - SPRING 2011

Textbooks for Course LIS 531Y

Section 01

      
Observing the User Experience: A Practitioner's Guide to User Research ()
by Mike Kuniavsky
Paperback, 576 Pages, Published

ISBN-10: 1-55860-923-7        / 1558609237

ISBN-13: 978-1-55860-923-5 / 9781558609235

The gap between who designers and developers imagine their users are, and who those users really are can be the biggest problem with product development. Observing the User Experience will help you bridge that gap to understand what your users want and need from your product, and whether they'll be


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