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Northshore Technical College - Fall 2010 | ||
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 | Meet Your Customers' Needs, 2 (Crisp Retailing Smarts) (Workbook Edition) by Nrf Foundation (Corporate), Robert Taggart, Diana Bonet Paperback, 67 Pages, Published 2006 ISBN-10: 1-4239-5068-2 / 1423950682 ISBN-13: 978-1-4239-5068-4 / 9781423950684 In Workbook 2: Meet Your Customers' Needs, the retail sales associate will learn how to make shopping an enjoyable experience for the customer, how to inform the customer of additional services, how to follow through on commitments, how to balance phone and in-store service, and how to complete spec | |