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DePaul University Loop Campus - WINTER TERM 2011 | ||
Section OHARE | ||
 | Encouraging the Heart: A Leader's Guide to Rewarding and Recognizing Others (1st Edition) by James M. Kouzes, Barry Z. Posner, Jm Kouzes, Posner Kouzes Paperback, 224 Pages, Published 2003 ISBN-10: 0-7879-6463-8 / 0787964638 ISBN-13: 978-0-7879-6463-4 / 9780787964634 Leadership authorities James M. Kouzes and Barry Z. Posner say employees perform best when their contributions are genuinely appreciated. Unfortunately, the two contend, most executives have not mastered the decidedly soft-management skill of "encouragement" that fosters such behavior. In Encour | |