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Barnes & Noble @ TCC Virginia Beach Campus - FALL 2010 | ||
Section N017 | ||
 | Quality Management for Organizational Excellence: Introduction to Total Quality (6th Edition) by Dr. David L. Goetsch, Stanley B. Davis Hardcover, 672 Pages, Published 2009 ISBN-10: 0-13-501967-2 / 0135019672 ISBN-13: 978-0-13-501967-2 / 9780135019672 This book features a straightforward, practical look at applying the theories and principles of total quality in the real world. Current and comprehensive, it covers every aspect of total quality -- including several that receive little or no attention in other total quality books â helping profes | |