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Ball State University - SPRING 2011 | ||
Section 001 | ||
 | Hotel and Motel Management and Operations (4th Edition) by William S. Gray, Salvatore C. Liguori, Ke C. Kim, Salvatore C. Ligouri Paperback, 412 Pages, Published 2002 ISBN-10: 0-13-099089-2 / 0130990892 ISBN-13: 978-0-13-099089-1 / 9780130990891 This book provides information on every facet and department of the hotel. Operation of a property management system is discussed with sample reports for readers are provided. The operation of restaurant point of sale systems is also discussed, with related sample reports included. This compreh | |