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Troy University - Spring 2011 | ||
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 | The Trusted Leader: Building the Relationships that Make Government Work (1st Edition) by Terry Newell (Editor), Grant Reeher (Editor), Peter Ronayne (Editor) Hardcover, 300 Pages, Published 2007 ISBN-10: 0-87289-427-4 / 0872894274 ISBN-13: 978-0-87289-427-3 / 9780872894273 Government reform efforts usually focus on macro-level change heralded by new policies, programs, structures, and systems. Yet they tend to ignore that these reforms do not succeed without people. Public managers who form healthy working relationships built on trust are the micro-level change levers | |