|
University of Michigan - Ann Arbor North Campus - WINTER 2011 | ||
Section 025 | ||
Service Science (1st Edition) by Mark S. Daskin Hardcover, 636 Pages, Published 2010 ISBN-10: 0-470-52588-6 / 0470525886 ISBN-13: 978-0-470-52588-3 / 9780470525883 A comprehensive treatment on the use of quantitative modeling for decision making and best practices in the service industries Making up a significant part of the world economy, the service sector is a rapidly evolving field that is relied on to dictate the public′s satisfaction and success in vari |