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University of Michigan - Dearborn - WINTER 2011 | ||
Section 001 | ||
 | The Managed Heart: Commercialization of Human Feeling, Twentieth Anniversary Edition, With a New Afterword (2nd Edition) by Arlie Russell Hochschild, "The Managed Heart Paperback, 330 Pages, Published 2003 ISBN-10: 0-520-23933-4 / 0520239334 ISBN-13: 978-0-520-23933-3 / 9780520239333 In private life we try to induce or suppress love, envy, and anger through deep acting or "emotional work," just as we manage our outer expressions through surface acting. But what happens when this system of adjusting emotions is adapted to commercial purposes? Hochschild examines the cost of this | |