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University of Houston-Clear Lake - SPRING 2011

Textbooks for Course INST 5233

Section 01

      
Job Aids and Performance Support: Moving From Knowledge in the Classroom to Knowledge Everywhere ()
by Allison Rossett, Lisa Schafer
Hardcover, 240 Pages, Published

ISBN-10: 0-7879-7621-0        / 0787976210

ISBN-13: 978-0-7879-7621-7 / 9780787976217

Not all training requires a formal classroom or complex computer solutions. For some tasks, a job aid is the most efficient and accurate way to get the performance trainers want. This updated classic reflects the current technology and emergent thought on cognitive distribution, workflow engineering


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