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Wayne State University - FALL 2010 | ||
Section 16010 | ||
Online Dispute Resolution For Business: B2B, ECommerce, Consumer, Employment, Insurance, and other Commercial Conflicts (1st Edition) by Colin Rule Hardcover, 326 Pages, Published 2002 ISBN-10: 0-7879-5731-3 / 0787957313 ISBN-13: 978-0-7879-5731-5 / 9780787957315 In this original and highly useful resource, Colin Rule, a pioneer in the field of online dispute resolution (ODR), shows how ODR can be used to resolve conflicts which inevitably arise, both online and offline, in business and commerce. Based on exclusive research and up to date best practices, "On |