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University of Michigan - Dearborn - FALL Sept 2010

Textbooks for Course MIS 645

Section 001

      
Offshore Outsourcing of IT Work: Client and Supplier Perspectives (Technology, Work and Globalization)
by Professor Mary C. Lacity, Joseph W. Rottman, Dr Joseph Rottman, Mary Cecelia Lacity
Hardcover, 274 Pages, Published

ISBN-10: 0-230-52185-1        / 0230521851

ISBN-13: 978-0-230-52185-8 / 9780230521858

Based on over 200 interviews, this new book provides rich insights and practices on the toughest challenges facing offshore client/supplier relationships.  While many client organizations found benefits to be gained from the offshoring of IT work, others struggled to realize any cost savings or othe


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