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West Virginia Northern Community College - Wheeling Campus - FALL 2010 | ||
Section 001 | ||
 | Supervision in the Hospitality Industry (Supervision in the hospitality industry: leading human resources) (6th Edition) by John R. Walker, Jack E. Miller Hardcover, 512 Pages, Published 2009 ISBN-10: 0-470-07783-2 / 0470077832 ISBN-13: 978-0-470-07783-2 / 9780470077832 Human resources are led, not managed. Supervision in the Hospitality Industry: Leading Human Resources, Sixth Edition is about leading the people who cook, serve, tend bar, check guests in and out, carry bags, clean rooms, mop floors the people on whom success or failure of every hospitality ente | |