|
Juniata College - Juniata College - Spring 2011 | ||
Section 01 | ||
The Design of Everyday Things (Reprint Edition) by Donald A. Norman Paperback, 288 Pages, Published 2002 ISBN-10: 0-465-06710-7 / 0465067107 ISBN-13: 978-0-465-06710-7 / 9780465067107 Donald Norman's best-selling plea for user-friendly design, with more than 175,000 copies sold to date, is now a Basic paperback. First, businesses discovered quality as a key competitive edge; next came service. Now, Donald A. Norman, former Director of the Institute for Cognitive Science at the U |