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Juniata College - Juniata College - Spring 2011 | ||
Section 01 | ||
Managing Public Disputes: A Practical Guide for Professionals in Government, Business and Citizen's Groups (1st Edition) by Susan L. Carpenter, William J. Kennedy Paperback, 314 Pages, Published 2001 ISBN-10: 0-7879-5742-9 / 0787957429 ISBN-13: 978-0-7879-5742-1 / 9780787957421 For more than a decade, Managing Public Disputes has been the first choice, hands–on guide for managers, offering useful instructions for handling a wide range of large and small public controversies from the national to the community level. It includes: Ten proven principles for managing confl |