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Suffolk University - Suffolk - Spring 2011

Textbooks for Course MGT 332

Section B

      
The Top Performer's Guide to Conflict
by Tim Ursiny Phd, Dave Bolz, Bolz Ursiny Phd
Hardcover, 128 Pages, Published

ISBN-10: 1-4022-0774-3        / 1402207743

ISBN-13: 978-1-4022-0774-7 / 9781402207747

No one likes dealing with conflict. But to be a top performer, one must know how to address these situations professionally and effectively. The Top Performer's Guide to Conflict examines the difficult situations that can arise between coworkers, clients, customers and colleagues. This short, effect


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