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National University - National University - ALL- National - January 2011 (Starts 1/3) | ||
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The Heart of Change: Real-Life Stories of How People Change Their Organizations (1st Edition) by John P. Kotter, Dan S. Cohen, Kotter/Cohen, Kai Yang, Jayant Trewn, Etienne Wenger Hardcover, 190 Pages, Published 2002 ISBN-10: 1-57851-254-9 / 1578512549 ISBN-13: 978-1-57851-254-6 / 9781578512546 在线阅读本书 John Kotter's international bestseller Leading Change struck a powerful chord with legions of managers everywhere. It acknowledged the cynicism, pain, and fear they faced in implementing large-scale change-but also armed them with an eight-step plan of action for leaping boldly forward in a |